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Getting Started
  • What is Promise Tickets?
  • How it works
  • Producer quickstart
  • Patron quickstart
  • Discovering events
  • Glossary
Campaigns
  • Creating a campaign
  • Setting ticket price and threshold
  • Adding performance dates
  • Venue details
  • Publishing a campaign
  • Sharing your campaign
  • Editing a campaign
  • Campaign lifecycle
  • Converting a campaign
  • Cancelling a campaign
  • Campaign expiration
Venues
  • Getting started as a venue owner
  • Listing your venue
  • Managing availability
  • Venue booking fees
  • Booking proposals
Promises
  • Making a promise
  • What happens to your card
  • Cancelling a promise
  • When you get charged
  • What if the event doesn't happen?
  • Promise lifecycle
Contributions
  • What a contribution is
Payments & Payouts
  • How pricing works
  • Platform fees
  • Connecting Stripe
  • Stripe account status
  • Receiving payouts
  • Failed payments
  • Refunds
Account
  • Creating an account
  • Signing in
  • Managing your profile
  • Email notifications
  • Notification inbox
Troubleshooting
  • Stripe onboarding issues
  • Payment method declined
  • Campaign not converting
  • Missing email notifications
  • Can't cancel a promise
  • FAQ
Terms & Conditions
  • Promise Terms
  • Contribution Terms
  • Campaign Terms
  • Venue Terms
  • Privacy Policy
Support/Venues

Venues

List your venue, manage spaces, and handle booking proposals.

Getting started as a venue owner
How to set up your venue on Promise Tickets and start receiving booking proposals.
Listing your venue
How to create a venue listing and add spaces on Promise Tickets.
Managing availability
How to set and manage your space availability calendar.
Venue booking fees
How booking fees work for venue owners on Promise Tickets.
Booking proposals
How producers submit proposals and how venue owners review them.