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Getting Started
  • What is Promise Tickets?
  • How it works
  • Producer quickstart
  • Patron quickstart
  • Discovering events
  • Glossary
Campaigns
  • Creating a campaign
  • Setting ticket price and threshold
  • Adding performance dates
  • Venue details
  • Publishing a campaign
  • Sharing your campaign
  • Editing a campaign
  • Campaign lifecycle
  • Converting a campaign
  • Cancelling a campaign
  • Campaign expiration
Venues
  • Getting started as a venue owner
  • Listing your venue
  • Managing availability
  • Venue booking fees
  • Booking proposals
Promises
  • Making a promise
  • What happens to your card
  • Cancelling a promise
  • When you get charged
  • What if the event doesn't happen?
  • Promise lifecycle
Contributions
  • What a contribution is
Payments & Payouts
  • How pricing works
  • Platform fees
  • Connecting Stripe
  • Stripe account status
  • Receiving payouts
  • Failed payments
  • Refunds
Account
  • Creating an account
  • Signing in
  • Managing your profile
  • Email notifications
  • Notification inbox
Troubleshooting
  • Stripe onboarding issues
  • Payment method declined
  • Campaign not converting
  • Missing email notifications
  • Can't cancel a promise
  • FAQ
Terms & Conditions
  • Promise Terms
  • Contribution Terms
  • Campaign Terms
  • Venue Terms
  • Privacy Policy
Support/Terms & Conditions

Terms & Conditions

Legal terms governing use of Promise Tickets.

Promise Terms
Terms and conditions for making a ticket promise on Promise Tickets.
Contribution Terms
Terms and conditions for making a contribution to a campaign on Promise Tickets.
Campaign Terms
Terms and conditions for creating and managing campaigns on Promise Tickets.
Privacy Policy
How Promise Tickets collects, uses, and protects your information.
Venue Terms
Terms and conditions for listing and managing a venue on Promise Tickets.