For producers

Producer quickstart

Get up and running as a producer — from account creation to your first campaign conversion.

This guide walks you through the entire process of creating and running your first campaign on Promise Tickets.

1. Create your account

Go to the Promise Tickets homepage and click Get started. You can sign up with:

  • Email and password
  • Google account
  • Facebook/Meta account

After signing up, you'll be taken to your producer dashboard.

2. Connect Stripe

Before you can receive payouts, connect your Stripe account:

  1. Go to Settings in your dashboard.
  2. Click Connect Stripe account.
  3. Complete the Stripe onboarding form (business information, bank account, identity verification).
  4. You'll be redirected back to Promise Tickets with a status indicator.
Tip

You can create and publish campaigns before connecting Stripe. However, you must connect Stripe before converting a campaign so you can receive your payout.

3. Create a campaign

  1. Click New campaign from your dashboard.
  2. You'll be guided through a five-step wizard:
    • Event — title, description (optional), event URL (optional), and contact email.
    • Venue — venue name, address or city, and capacity. Check "I don't have a venue yet" if the location is TBD.
    • Pricing — ticket price, minimum tickets (threshold), promise deadline, and progress bar toggle.
    • Dates — add one or more performance dates and times.
    • Review — review your details and agree to the Campaign Terms.
  3. Click Publish campaign to make it live, or Save draft from any step to finish later.

4. Share your campaign

Once published, your campaign has a unique public URL and QR code:

  • Copy the link from your campaign detail page and share it via text, email, or social media.
  • Download the QR code to print on flyers or posters.

Patrons who visit the link can promise tickets directly — no account required on their end.

5. Monitor progress

Your dashboard shows real-time progress for each campaign:

  • Total tickets promised vs. your threshold.
  • A progress bar (if enabled).
  • A list of all promises with patron emails, quantities, and statuses.

When the threshold is reached, you'll receive an email notification.

6. Convert the campaign

When you're ready to confirm the event:

  1. Go to your campaign detail page.
  2. Click Convert — charge all cards.
  3. All active promises are charged. Patrons receive ticket confirmation emails. If Issue Tickets is enabled in Settings, digital tickets are also issued to patrons.
  4. You receive a conversion summary with your payout amount.

Your payout is sent to your connected Stripe account via Stripe's standard transfer schedule.